Time in,invoice out
Projects with tasks and timesheets that turn into invoices, and a helpdesk that answers customers on time.
Bill the hours you worked.
Log time against a project and its tasks, billable or not. One click makes a draft invoice for the billable hours not yet invoiced, a line per task, at the project’s rate and SAC code. Invoiced time cannot be changed; delete the draft invoice and the hours are free to bill again.
Every ticket answered in time.
A ticket’s priority sets when it must be answered: four hours when it is urgent, up to a week when it can wait. Keep the conversation on the ticket and link the product’s serial number for its service history.
More in OSuite
Invoicing and quotations
Tax invoices, quotations, proformas and credit notes, with GST worked out as you type.
GST returns
GSTR-1 and GSTR-3B from your posted documents, GSTR-2B matched to your bills, and the GSTR-9 summary.
E-invoicing and e-way bills
E-invoice JSON in the IRP format, checked first; IRN and signed QR on the print; e-way bills from the IRN.
